RAM 업그레이드 후 Macbook Pro가 임의로 재시동


1

오늘 4GB에서 8GB의 램으로 업그레이드했으며 부팅 후 약 10 분 후에 Macbook이 임의로 다시 시작됩니다.

충돌 로그는 다음과 같습니다.

누군가가 도울 수 있기를 바랍니다.

Thu Jun 18 20:00:39 2015

*** Panic Report ***
panic(cpu 0 caller 0xffffff80045fef12): "Possible memory corruption: pmap_pv_remove(0xffffff801e8624e0,0x7fff75c21000,0x80000, 0x80000000, 0xffffff810d413484, 0xfffffeb7a63ef108): null pv_list!"@/SourceCache/xnu/xnu-2782.20.48/osfmk/i386/pmap_internal.h:768
Backtrace (CPU 0), Frame : Return Address
0xffffff810d413340 : 0xffffff800452bda1
0xffffff810d4133c0 : 0xffffff80045fef12
0xffffff810d4134b0 : 0xffffff80045ff645
0xffffff810d413510 : 0xffffff80045ad505
0xffffff810d413620 : 0xffffff80045a319c
0xffffff810d413650 : 0xffffff800454ea23
0xffffff810d413670 : 0xffffff8004a31cfd
0xffffff810d4137a0 : 0xffffff80049bf4df
0xffffff810d413c20 : 0xffffff80049bdc43
0xffffff810d413ce0 : 0xffffff80049bcd86
0xffffff810d413f50 : 0xffffff8004a4ba86
0xffffff810d413fb0 : 0xffffff8004635376

BSD process name corresponding to current thread: xpcproxy

Mac OS version:
14D131

Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide:     0x0000000004200000
Kernel text base: 0xffffff8004400000
__HIB  text base: 0xffffff8004300000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 241072887514
last loaded kext at 80727470559: com.apple.filesystems.msdosfs  1.10 (addr 0xffffff7f86d6d000, size 69632)
loaded kexts:
com.karios.driver.DuetDisplay   1
com.apple.filesystems.msdosfs   1.10
com.apple.driver.AudioAUUC      1.70
com.apple.driver.AGPM   110.19.5
com.apple.driver.ApplePlatformEnabler   2.2.0d4
com.apple.driver.X86PlatformShim        1.0.0
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOBluetoothSerialManager        4.3.4f4
com.apple.driver.AppleOSXWatchdog       1
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AppleHDAHardwareConfigDriver   272.18
com.apple.driver.AppleMikeyDriver       272.18
com.apple.driver.AppleHDA       272.18
com.apple.driver.ACPI_SMC_PlatformPlugin        1.0.0
com.apple.driver.AppleUpstreamUserClient        3.6.1
com.apple.iokit.IOUserEthernet  1.0.1
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleHWAccess  1
com.apple.driver.AppleHV        1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver        4.1.0
com.apple.driver.AppleThunderboltIP     2.0.2
com.apple.driver.AppleMuxControl        3.10.22
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl       1.2.11
com.apple.driver.AppleIntelHD4000Graphics       10.0.6
com.apple.driver.AppleLPC       1.7.3
com.apple.driver.AppleSMCPDRC   1.0.0
com.apple.iokit.IOBluetoothUSBDFU       4.3.4f4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport     4.3.4f4
com.apple.driver.AppleSMCLMU    2.0.7d0
com.apple.driver.AppleIntelFramebufferCapri     10.0.6
com.apple.driver.SMCMotionSensor        3.0.4d1
com.apple.driver.AppleUSBTCButtons      240.2
com.apple.driver.AppleIRController      327.5
com.apple.driver.AppleUSBTCKeyEventDriver       240.2
com.apple.driver.AppleUSBTCKeyboard     240.2
com.apple.driver.CoreStorageFsck        471.20.7
com.apple.driver.AppleFileSystemDriver  3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache     36
com.apple.iokit.SCSITaskUserClient      3.7.5
com.apple.driver.XsanFilter     404
com.apple.iokit.IOAHCIBlockStorage      2.7.1
com.apple.iokit.IOAHCIPassThrough       1.0.3
com.apple.driver.AppleFWOHCI    5.5.2
com.apple.driver.AirPort.Brcm4331       800.20.24
com.apple.driver.AppleSDXC      1.6.5
com.apple.iokit.AppleBCM5701Ethernet    10.1.3
com.apple.driver.AppleUSBHub    705.4.2
com.apple.driver.AirPort.Brcm4360       930.37.3
com.apple.driver.AppleAHCIPort  3.1.2
com.apple.driver.AppleUSBEHCI   705.4.14
com.apple.driver.AppleUSBXHCI   710.4.11
com.apple.driver.AppleSmartBatteryManager       161.0.0
com.apple.driver.AppleACPIButtons       3.1
com.apple.driver.AppleRTC       2.0
com.apple.driver.AppleHPET      1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    3.1
com.apple.driver.AppleAPIC      1.7
com.apple.driver.AppleIntelCPUPowerManagementClient     218.0.0
com.apple.nke.applicationfirewall       161
com.apple.security.quarantine   3
com.apple.security.TMSafetyNet  8
com.apple.driver.AppleIntelCPUPowerManagement   218.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily  11
com.apple.driver.DspFuncLib     272.18
com.apple.kext.OSvKernDSPLib    1.15
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin      1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.driver.AppleThunderboltEDMSink        4.0.2
com.apple.driver.AppleThunderboltDPOutAdapter   4.0.6
com.apple.driver.AppleGraphicsControl   3.10.22
com.apple.driver.AppleBacklightExpert   1.1.0
com.apple.driver.AppleSMBusController   1.0.13d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSurface       97.4
com.apple.iokit.IONDRVSupport   2.4.1
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleSMBusPCI  1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport   4.3.4f4
com.apple.iokit.IOBluetoothFamily       4.3.4f4
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.driver.AppleHDAController     272.18
com.apple.iokit.IOHDAFamily     272.18
com.apple.iokit.IOAudioFamily   203.3
com.apple.vecLib.kext   1.2.0
com.apple.iokit.IOAcceleratorFamily2    156.14
com.apple.AppleGraphicsDeviceControl    3.10.22
com.apple.iokit.IOGraphicsFamily        2.4.1
com.apple.driver.AppleSMC       3.1.9
com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.5
com.apple.iokit.IOUSBMassStorageClass   3.7.2
com.apple.driver.AppleUSBMultitouch     245.2
com.apple.iokit.IOUSBHIDDriver  705.4.0
com.apple.driver.AppleUSBMergeNub       705.4.0
com.apple.driver.AppleUSBComposite      705.4.9
com.apple.driver.CoreStorage    471.20.7
com.apple.iokit.IOSCSIMultimediaCommandsDevice  3.7.5
com.apple.iokit.IOBDStorageFamily       1.7
com.apple.iokit.IODVDStorageFamily      1.7.1
com.apple.iokit.IOCDStorageFamily       1.7.1
com.apple.driver.AppleThunderboltDPInAdapter    4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily        4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI       2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.5
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily     4.2.2
com.apple.iokit.IOFireWireFamily        4.5.6
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family   730.60
com.apple.driver.mDNSOffloadUserClient  1.0.1b8
com.apple.iokit.IONetworkingFamily      3.2
com.apple.iokit.IOAHCIFamily    2.7.5
com.apple.iokit.IOUSBFamily     720.4.4
com.apple.driver.AppleEFINVRAM  2.0
com.apple.driver.AppleEFIRuntime        2.0
com.apple.iokit.IOHIDFamily     2.0.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox      300.0
com.apple.kext.AppleMatch       1.0.0d1
com.apple.driver.AppleKeyStore  2
com.apple.driver.AppleMobileFileIntegrity       1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages     396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily  31
com.apple.driver.AppleFDEKeyStore       28.30
com.apple.driver.AppleACPIPlatform      3.1
com.apple.iokit.IOPCIFamily     2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto        1.0
com.apple.kec.Libm      1
com.apple.kec.pthread   1

Etresoft에서 생성 한 보고서는 다음과 같습니다.

Problem description:
random restart

EtreCheck version: 2.2 (132)
Report generated 6/18/15, 10:00 PM
Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,2
    1 2.5 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1333 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 325 - SN = W02234GKVD3LC

Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1280 x 800

System Software: ℹ️
    OS X 10.10.3 (14D131) - Time since boot: 1:38:48

Disk Information: ℹ️
    APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB 
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB 
        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 157.00 GB (156.96 GB free)
        Macintosh HD (disk1) / : 341.88 GB (65.46 GB free)
            Core Storage: disk0s2 342.25 GB Online

    HL-DT-ST DVDRW  GS31N  

USB Information: ℹ️
    Logitech USB Receiver 
    SanDisk USB Flash Drive 8 GB
        WININSTALL (disk2s1) /Volumes/WININSTALL : 8.00 GB (2.63 GB free)
    Apple Inc. FaceTime HD Camera (Built-in) 
    Apple Inc. BRCM20702 Hub 
        Apple Inc. Bluetooth USB Host Controller 
    Apple Computer, Inc. IR Receiver 
    Apple Inc. Apple Internal Keyboard / Trackpad 

Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️
    Mac App Store and identified developers

Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    com.karios.driver.DuetDisplay (1 - SDK 10.10) [Click for support]

Startup Items: ℹ️
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    HWPortDetect: Path: /Library/StartupItems/HWPortDetect
    StartOuc: Path: /Library/StartupItems/StartOuc
    Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.bjango.istatmenusagent.plist [Click for support]
    [running]    com.bjango.istatmenusnotifications.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]

Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [running]    com.bjango.istatmenusdaemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.teamviewer.Helper.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]

User Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]

User Login Items: ℹ️
    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Airmail 2    Application  (/Applications/Airmail 2.app)
    Google Chrome    Application  (/Applications/Google Chrome.app)
    Evernote    Application  (/Applications/Evernote.app)
    Android File Transfer Agent    Application  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    Alfred 2    Application  (/Applications/Alfred 2.app)

Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.188 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.188 - SDK 10.6 Outdated! Update
    AdobePDFViewer: Version: 10.1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
    Unity Web Player: Version: UnityPlayer version 5.0.1f1 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

3rd Party Preference Panes: ℹ️
    Flash Player  [Click for support]

Time Machine: ℹ️
    Time Machine not configured!

Top Processes by CPU: ℹ️
         7%    WindowServer
         2%    Mail
         2%    SystemUIServer
         1%    fontd
         0%    taskgated

Top Processes by Memory: ℹ️
    709 MB    kernel_task
    516 MB    softwareupdated
    434 MB    Google Chrome Helper(4)
    188 MB    mdworker(5)
    180 MB    com.apple.WebKit.WebContent(2)

Virtual Memory Information: ℹ️
    1.30 GB    Free RAM 
    6.69 GB    Used RAM 
    0 B    Swap Used 

Diagnostics Information: ℹ️
    Jun 18, 2015, 08:18:31 PM    Self test - passed
    Jun 18, 2015, 08:02:51 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-18-200251_[redacted].crash
    Jun 18, 2015, 08:02:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-06-18-200250_[redacted].crash
    Jun 18, 2015, 08:02:49 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-06-18-200249_[redacted].crash
    Jun 18, 2015, 08:01:42 PM    /Library/Logs/DiagnosticReports/hidd_2015-06-18-200142_[redacted].crash
    Jun 18, 2015, 08:00:41 PM    /Library/Logs/DiagnosticReports/Kernel_2015-06-18-200041_[redacted].panic [Click for details]
    Jun 18, 2015, 04:23:39 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/accountsd_2015-06-18-162339_[redacted].crash
    Jun 16, 2015, 07:04:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/locationd_2015-06-16-190428_[redacted].crash
    Jun 16, 2015, 04:08:28 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-06-16-160828_[redacted].crash

편집 : 안전 부팅 내 문제를 해결했습니다, 감사합니다


안전 모드로 부팅하면 작동합니까?
Ruskes

나 해보자. 잠시만
Dreamjar

또한 충돌 보고서에서 RAM이라고 표시된 부분을 잘라 냈습니다. Apple 하드웨어 테스트를 실행할 수 있습니까? 하드웨어를 고칠 수는 없지만 소프트웨어가 문제를 일으키는 지 알아볼 수 있습니다.
Ruskes

하드웨어 테스트는 어떻게합니까?
Dreamjar 2016 년

부팅이 다시 시작되지 않았으므로 안전 모드로 부팅하고 다시 시작했습니다. 문제가 해결되었지만 하드웨어 테스트 방법을 알려줄 수 있습니까?
Dreamjar 2016 년

답변:


2

문제 해결의 첫 단계는 안전 모드에서 시작하는 것입니다. (시작하는 동안 Shift 키를 누르십시오)

그러면 문제를 일으키는 외부 응용 프로그램의 99 %가 제거됩니다.

하드웨어 문제인지 여부도 표시됩니다. 때로는 작은 문제를 해결하기 위해 안전 모드에서 시작하기에 충분합니다.

문제가 계속되면 Apple 하드웨어 테스트를 실행하십시오. 그러면 하드웨어에 문제가있을 수 있습니다. (시작하는 동안 "D"를 누르십시오).

시스템을보다 명확하게 보려면 EterSoft 분석 도구를 실행하는 것이 좋습니다. EtreCheck는 시스템 구성의 중요한 세부 정보를 표시하는 간단한 작은 응용 프로그램 입니다.


1

하드웨어 RAM 문제를 해결하는 가장 좋은 방법은 이것을 RAM 스틱 중 하나 주위에 격리시키는 것입니다. 이것은 하드웨어 문제 일 가능성이 높으며, 이는 임의의 소프트웨어에 여러 가지 영향을 미쳐서 실제로 진단하기가 어렵습니다.

모든 RAM을 제거하고 새로운 4GB 스틱 하나만 넣은 다음 Mac을 시작하십시오. 그것이 부팅되고 실행되면 좋은 스틱입니다. 다른 것을 시도하십시오.

Mac이 부팅되지 않는다면, 2x 2GB 스틱이 작동한다는 것을 이미 알고 있으므로 2GB를 4GB 스틱과 혼합 해보십시오. (때로는 두 개의 DIMM 슬롯이 모두 채워져 있어야합니다).


0

Etrecheck 보고서에 RAM이 정상임을 표시합니다.

8GB RAM 업그레이드 가능

    BANK 0/DIMM0

        4 GB DDR3 1333 MHz ok

    BANK 1/DIMM0

        4 GB DDR3 1333 MHz ok

또한 제거 할 수있는 더 이상 사용되지 않는 시작 항목이 표시됩니다.

시작 항목 :

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

StartOuc: Path: /Library/StartupItems/StartOuc

Startup items are obsolete in OS X Yosemite

Macbook을 오랫동안 사용한 후에 경고없이 다시 시작되어 하드웨어 테스트를 수행했지만 문제가 없었으므로 이제 확장 하드웨어 테스트를 수행하고 있습니다. 문제가 하드웨어 일 수 있습니까?
Dreamjar
당사 사이트를 사용함과 동시에 당사의 쿠키 정책개인정보 보호정책을 읽고 이해하였음을 인정하는 것으로 간주합니다.
Licensed under cc by-sa 3.0 with attribution required.