비디오를 볼 때 Macbook Air (Yosemite)가 충돌합니다


2

약 1 주일 동안 Macbook (2014 년 초 에어)이 온라인으로 비디오를 볼 때 (Youtube 등) 충돌 할 때마다 충돌했습니다.

이벤트 로그를보고 통합 그래픽 카드 / 드라이버를 가리키는 많은 커널 패닉 항목을 발견했습니다.

누군가 이것을 확인하고 문제에 대한 해결책을 줄 수 있습니까?

Anonymous UUID:       5A42BC33-FFCE-627D-57EF-BFD301CFFC70

Sat Jul 18 17:12:17 20    15

*** Panic Report ***
panic(cpu 2 caller 0xffffff801ac17cc2): Kernel trap at 0x0000000000000200, type 14=page fault, registe    rs:
CR0: 0x0000000080010033, CR2: 0x0000000000000200, CR3: 0x000000002170e001, CR4: 0x0000000000162    7e0
RAX: 0xffffff803811f000, RBX: 0xffffff803367e000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff
RSP: 0xffffff80b5013b78, RBP: 0xffffff80b5013bc0, RSI: 0x0000000000000002, RDI: 0xffffff8037bab400
R8:  0x00000000000002ab, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff8034b62000
R12: 0xffffff801b312f48, R13: 0xffffff801b229750, R14: 0xffffff8037bab400, R15: 0xffffff802cabb280
RFL: 0x0000000000010282, RIP: 0x0000000000000200, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000200, Error code: 0x0000000000000010, Fault CPU:         0x2

Backtrace (CPU 2), Frame : Return     Address
0xffffff80b5013820 : 0xffffff801ab2bda1 
0xffffff80b50138a0 : 0xffffff801ac17c    c2 
0xffffff80b5013a60 : 0xffffff801ac34b73 
0xffffff80b5013a80 : 0x    200 
0xffffff80b5013bc0 : 0xffffff7f9cb7ca    68 
0xffffff80b5013c00 : 0xffffff7f9cb8bb95 
0xffffff80b5013c30 : 0xffffff7f9cb7d479 
0xffffff80b5013c50 : 0xffffff7f9cbe26    f8 
0xffffff80b5013c70 : 0xffffff7f9cb7d2dc 
0xffffff80b5013ca0 : 0xffffff7f9cb8b6a1 
0xffffff80b5013d00 : 0xffffff801b0b6eb1 
0xffffff80b5013d50 : 0xffffff801b0fe5b5 
0xffffff80b5013dc0 : 0xffffff801abe26    be 
0xffffff80b5013e10 : 0xffffff801ab3000c 
0xffffff80b5013e40 : 0xffffff801ab149f3 
0xffffff80b5013e90 : 0xffffff801ab2531d 
0xffffff80b5013f10 : 0xffffff801ac031ea 
0xffffff80b5013fb0 : 0xffffff801ac35396 
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4E7]@0xffffff7f9cb61000->0xffffff7f9cbcffff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff7f9b324000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0xffffff7f9bc62000
         com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[3DD992A1-946D-3C47-AA58-2927ED68AF7B]@0xffffff7f9cbde000->0xffffff7f9cc3dfff
            dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7f9bb3a000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[D8F585E8-2EE9-3135-8E37-A034123FE45C]@0xffffff7f9b324000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6F7F093D-DBEA-356A-9A08-D8EAC7F767DE]@0xffffff7f9bc62000
            dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[8DA5CE1F-2C00-3CE3-8BF1-1FC07BFCF4E7]@0xffffff7f9cb61    000

BSD process name corresponding to current thread: com.apple.Web    Kit

Mac OS version:
14    E46

Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide:     0x000000001a800000
Kernel text base: 0xffffff801aa00000
__HIB  text base: 0xffffff801a900000
System model name: MacBookAir6,2 (Mac-7DF21CB3ED6977    E5)

System uptime in nanoseconds: 14180651633679
last loaded kext at 3228036860586: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f9d1e3000, size 20480)
last unloaded kext at 132395675685: com.apple.driver.AppleIntelLpssI2C  2.0.57 (addr 0xffffff7f9cb3e000, size 36864)
loaded kexts:
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AudioAUUC  1.70
com.apple.driver.AGPM   110.19.6
com.apple.driver.ApplePlatformEnabler   2.2.0d4
com.apple.driver.X86PlatformShim    1.0.0
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOBluetoothSerialManager    4.3.5f8
com.apple.driver.AppleHDA   272.18.1
com.apple.driver.AppleOSXWatchdog   1
com.apple.driver.AppleUpstreamUserClient    3.6.1
com.apple.iokit.IOUserEthernet  1.0.1
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleHWAccess  1
com.apple.driver.AppleHV    1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.7.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleSMCLMU    2.0.7d0
com.apple.driver.AppleLPC   1.7.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl   1.2.12
com.apple.driver.AppleCameraInterface   5.36.0
com.apple.driver.AppleIntelHD5000Graphics   10.0.6
com.apple.driver.AppleIntelFramebufferAzul  10.0.6
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.driver.AppleUSBHub    705.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.AppleTopCaseHIDEventDriver 67
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage  2.7.1
com.apple.driver.AppleAHCIPort  3.1.2
com.apple.driver.AirPort.Brcm4360   930.37.3
com.apple.driver.AppleUSBXHCI   710.4.11
com.apple.driver.AppleSmartBatteryManager   161.0.0
com.apple.driver.AppleRTC   2.0
com.apple.driver.AppleACPIButtons   3.1
com.apple.driver.AppleHPET  1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    3.1
com.apple.driver.AppleAPIC  1.7
com.apple.nke.applicationfirewall   161
com.apple.security.quarantine   3
com.apple.security.TMSafetyNet  8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib    1.15
com.apple.driver.AppleBacklightExpert   1.1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport   4.3.5f8
com.apple.iokit.IOBluetoothFamily   4.3.5f8
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily   203.3
com.apple.vecLib.kext   1.2.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSerialFamily  11
com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
com.apple.driver.X86PlatformPlugin  1.0.0
com.apple.driver.AppleSMC   3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleSMBusController   1.0.13d1
com.apple.iokit.IOSurface   97.4
com.apple.iokit.IONDRVSupport   2.4.1
com.apple.AppleGraphicsDeviceControl    3.10.24
com.apple.iokit.IOAcceleratorFamily2    156.16
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice   3.7.5
com.apple.iokit.IOUSBMassStorageClass   3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.5
com.apple.driver.AppleUSBMergeNub   705.4.0
com.apple.driver.AppleUSBComposite  705.4.9
com.apple.driver.CoreStorage    471.30.1
com.apple.driver.AppleHIDKeyboard   176.2
com.apple.driver.AppleHSSPIHIDDriver    41.3
com.apple.driver.AppleMultitouchDriver  264.6
com.apple.iokit.IOAHCIFamily    2.7.5
com.apple.driver.AppleThunderboltDPInAdapter    4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family   730.60
com.apple.driver.mDNSOffloadUserClient  1.0.1b8
com.apple.iokit.IONetworkingFamily  3.2
com.apple.driver.AppleHSSPISupport  41.3
com.apple.driver.AppleIntelLpssSpiController    2.0.57
com.apple.driver.AppleIntelLpssGspi 2.0.57
com.apple.driver.AppleIntelLpssDmac 2.0.57
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM  2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox  300.0
com.apple.kext.AppleMatch   1.0.0d1
com.apple.driver.AppleKeyStore  2
com.apple.driver.AppleMobileFileIntegrity   1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily  31
com.apple.driver.AppleFDEKeyStore   28.30
com.apple.driver.AppleACPIPlatform  3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.Libm  1
com.apple.kec.pthread   1
com.apple.kec.corecrypto    1.0

System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.5f8 15969, 3 services, 18 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Air, Apple Inc., 23.6
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Model: MacBookAir6,2, BootROM MBA61.0099.B19, 2 processors, Intel Core i5, 1.4 GHz, 4 GB, SMC 2.13f15
Network Service: Wi-Fi, AirPort, en0
Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

답변:


2

이것은 GPU의 문제 가 아닙니다 . 이 보고서는 다음과 같은 문제라고 말합니다.

com.apple.WebKit

WebKit Safari가 웹 페이지를 렌더링 / 그리기 위해 사용하는 "소프트웨어"입니다.


이것은 OS X 그래픽 프레임 워크에서 발생하는 문제인 것으로 보이며 이는 소프트웨어 문제를 의미합니다. 이것은 Safari의 버그이거나 원인 일 수 있습니다.

다른 브라우저를 사용하고 이것이 발생하는지 확인하는 것이 좋습니다. 다른 브라우저에서 발생하면 OS X에 문제가있을 수 있으며 몇 가지 단계를 더 수행해야 할 수도 있습니다.

Safari에서만 발생하는 경우 모든 확장 기능을 비활성화하여이 확장 중 하나가 문제를 일으키는 지 확인하십시오.


내가 알 수 있듯이 WebKit이 이미지를 그리는 동안 프로세스가 막혔습니다. 그것은 아마도 확장 일 것입니다.


답변 주셔서 감사합니다. 역 추적으로 인해 드라이버 문제라는 결론에 도달했습니다. 드라이버를 호출하는 응용 프로그램을 고려하지 않았습니다. 크롬은 지금까지 같은 문제가없는 것 같아서 지금 당장 크롬을 고수 할 것이라고 생각합니다.
JB

1

이 로그에는 GPU 관련 문제가 표시되지 않습니다.

(Safari)를 사용중인 브라우저에서 문제가 발생합니다.

먼저 헤드폰을 연결하지 않은 상태에서 시청 해보십시오.

다음으로 다른 브라우저 (Firefox, Chrome ...)를 사용해보십시오.

GPU가 정상인지 확인하려면 하드 드라이브에서 다운로드 한 비디오를 재생하십시오.

위의 내용이 정확하면 Safari를 수정하거나 다른 브라우저를 선택하십시오.

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