항상 그런 것은 아니지만 일반적으로 화면 보호기에서 Macbook Pro를 깨우려고하면 패닉 상태가됩니다. 원인이 무엇인지 찾으려고 노력했지만 여기서 잃어 버렸습니다.
여기 EtreCheck 로그가 있습니다. 사용되기를 바랍니다.
EtreCheck version: 3.4.6 (460)
Report generated 2017-11-07 12:35:23
Download EtreCheck from https://etrecheck.com
Runtime: 1:51
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Problem: Computer is restarting
Description:
Damn thing keeps crashing.
Hardware Information: ⓘ
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro13,2
1 2,9 GHz Intel Core i5 (i5-6267U) CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB LPDDR3 2133 MHz ok
BANK 1/DIMM0
4 GB LPDDR3 2133 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 18
iCloud Quota: 4.89 GB available
Video Information: ⓘ
Intel Iris Graphics 550 - VRAM: 1536 MB
Color LCD 2880 x 1800
DELL U2715H 2560 x 1440 @ 59 Hz
DELL U2715H 2560 x 1440 @ 59 Hz
Disk Information: ⓘ
APPLE SSD AP0256J disk0: (251 GB) (Solid State - TRIM: Yes)
(disk0s1) <not mounted> [EFI]: 315 MB
(disk0s2) <not mounted> [CoreStorage Container]: 250.04 GB
Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
USB30Bus
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. iBridge
USB31Bus
USB31Bus
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus_1
Apple Inc. thunderbolt_bus_0
Virtual disks: ⓘ
Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 249.68 GB (181.87 GB free)
Encrypted AES-XTS (Unlocked)
Physical disk: disk0s2 250.04 GB Online
workspace (disk2s2 - Case-sensitive Journaled HFS+) /Users/jordyvandomselaar/workspace : 64.08 GB (52.08 GB free)
Physical disk: Disk Image 64.08 GB (52.08 GB free)
System Software: ⓘ
macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour
Configuration files: ⓘ
/etc/hosts - Count: 87
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Unknown file: /Library/LaunchAgents/ss_conn_service
One possible adware file found. [Remove/Report]
Kernel Extensions: ⓘ
/Applications/Boom 2.app
[loaded] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10) [Lookup]
/Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation
[not loaded] com.devguru.driver.SamsungComposite (1.4.42 - SDK 10.6) [Lookup]
/Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.42 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungACMData (1.4.42 - SDK 10.6) [Lookup]
[not loaded] com.devguru.driver.SamsungMTP (1.4.42 - SDK 10.5) [Lookup]
[not loaded] com.devguru.driver.SamsungSerial (1.4.42 - SDK 10.6) [Lookup]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 174 Apple tasks
[running] 101 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 40 Apple tasks
[loaded] 159 Apple tasks
[running] 117 Apple tasks
Launch Agents: ⓘ
[not loaded] ss_conn_service (? 468ef167 ? - installed 2016-11-18) [Lookup]
Launch Daemons: ⓘ
[running] com.devguru.ssconnservice.plist (? 51f4c13e 468ef167 - installed 2016-11-18) [Lookup]
[running] com.hidden.daemon.plist (? 2b76c037 18cdcc44 - installed 2017-11-07) [Lookup]
[loaded] com.workspace.plist (Apple, Inc. - installed 2017-08-02)
[running] de.appsolute.mampprohelper.plist (appsolute GmbH - installed 2017-08-02) [Lookup]
User Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[running] com.jetbrains.toolbox.plist (JetBrains s.r.o. - installed 2017-11-07) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-07) [Lookup]
User Login Items: ⓘ
Monosnap Application - Hidden
(/Applications/Monosnap.app)
MAMP PRO Application - Hidden
(/Applications/MAMP PRO/MAMP PRO.app)
Spotify Application - Hidden
(/Applications/Spotify.app)
Backup and sync from Google Application - Hidden
(/Applications/Backup and Sync.app)
Dash Application
(/Applications/Dash.app)
Alfred 3 Application
(/Applications/Alfred 3.app)
MonosnapLauncher SMLoginItem - Hidden (Apple, Inc. - installed 2017-08-02)
(/Applications/Monosnap.app/Contents/Library/LoginItems/MonosnapLauncher.app)
AirDroidHelper SMLoginItem - Hidden (Jun Xiong - installed 2017-10-23)
(/Applications/AirDroid.app/Contents/Library/LoginItems/AirDroidHelper.app)
CloudKitJS Callback URL SMLoginItem - Hidden (AgileBits Inc. - installed 2017-08-28)
(/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app)
Internet Plug-ins: ⓘ
QuickTime Plugin: 7.7.3 (installed 2017-08-02)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.68 GB Disk used: 67.81 GB
Destinations:
TimeMachine [Network]
Total size: 804.96 GB
Total number of backups: 27
Oldest backup: 02/08/2017, 21:13
Last backup: 07/11/2017, 07:24
Size of backup disk: Excellent
Backup size 804.96 GB > (Disk size 249.68 GB X 3)
Top Processes by CPU: ⓘ
8% WindowServer
6% Slack Helper
4% Slack
3% kernel_task
2% Spotify Helper
Top Processes by Memory: ⓘ
832 MB kernel_task
181 MB Finder
167 MB phpstorm
153 MB Google Chrome
151 MB datagrip
Top Processes by Network Use: ⓘ
Input Output Process name
2 MB 22 KB mDNSResponder
1 MB 310 KB Spotify
932 KB 2 KB AirDroid
498 KB 3 KB Sonos
407 KB 2 KB softwareupdated
Top Processes by Energy Use: ⓘ
20.38 WindowServer
6.58 phpstorm
6.26 Slack Helper
5.72 Google Chrome
5.62 Backup and Sync
Virtual Memory Information: ⓘ
1.36 GB Available RAM
27 MB Free RAM
6.64 GB Used RAM
1.33 GB Cached files
211 MB Swap Used
Software installs (last 30 days): ⓘ
Boxy: 2.0.1 (installed 2017-11-06)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-11-07 11:48:29 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions:
com.globaldelight.driver.Boom2Device 1.1
2017-11-07 11:48:27 Last shutdown cause: 3 - Hard shutdown
2017-11-06 08:25:03 Backup and Sync.app Crash [Open]
Cause: objc[685]: Invalid or prematurely-freed autorelease pool 0x1020ff8e8. Set a breakpoint on objc_autoreleasePoolInvalid to debug. Proceeding anyway because the app is old (SDK version 10.9.0). Memory errors are likely.
Unknown file: /Library/LaunchAgents/ss_conn_service
분명히 삼성이 설치 한 것을 제거 했습니다.
2
커널 패닉을 위해 가장 먼저해야 할 일은 애플이 아닌 다른 익스텐트를 제거하는 것입니다. 붐이 가장 먼저 가야합니다.
—
Tetsujin
@Tetsujin 제거 방법을 알려주십시오. 저는 맥에 관한 새로운 사람입니다.
—
g3mini
그것은 실제로 고객 지원 문제가 될 것입니다. 간단한 Google 검색에서이를 발견했습니다 -globaldelight.com/support/discussion/1747/…
—
Tetsujin
네, 조금 후에 찾았습니다. 나는 달렸다
—
g3mini
sudo kextunload -b com.globaldelight.driver.Boom2Device
-어쨌든 감사합니다!
고정 된 것 같습니다. 귀하의 의견을 답변으로 추가 하시겠습니까? 그렇게하면 내가 그것을 받아 들일 수 있습니다 =)
—
g3mini