내 PC에서 Windows 7을 실행 중입니다. 다음 BSOD (실행 한 프로그램에서 캡처 한)를 계속 사용합니다.
On Thu 16/06/2016 16:58:33 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061616-28392-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x9C52)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000069C52, 0xFFFFF880046DC230, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
나는 dodgy 소프트웨어를 다운로드하고, 드라이버를 업데이트하고, 메모리 검사, 시스템 파일 검사기 및 chkdsk뿐 아니라 바이러스 백신, 스파이웨어 및 맬웨어 프로그램을 실행했지만 아무것도 작동하지 않습니다.
어떻게 해결할 수 있습니까?