WU_E_NO_USERTOKEN, 인증 티켓으로 보안 토큰을 생성하지 못했습니다. 오류 0x80070426

1

클린 상태보고 (타사 바이러스 백신이 설치되지 않은) 에도 불구하고 Windows 10 컴퓨터가 비정상적인 WU_E_NO_USERTOKEN 오류로 업데이트하지 못함

PS> systeminfo
OS Name:      Microsoft Windows 10 Pro N
OS Version:   10.0.15063 N/A Build 15063
Hotfix(s):    3 Hotfix(s) Installed.
              [01]: KB4022405     [thats the servicing stack 2017-06-13]
              [02]: KB4022730     [thats the flash player 2017-06-13]
              [03]: KB4022725     [thats windows 10 update 15063.413]

> sfc /scannow
Windows Resource Protection did not find any integrity violations.

> dism /online /cleanup-image /scanhealth
No component store corruption detected.
The operation completed successfully.

업데이트 화면의 메시지입니다.

There were some problems installing updates, but we’ll try again later.
If you keep seeing this and want to search the web or contact support for information,
this may help: (0x80070426)

0x80070426은 ERROR_SERVICE_NOT_ACTIVE와 동일하지만 어떤 서비스를 참조하는지 알 수는 없습니다.

무엇이 잘못되었을 수 있습니까? 근본 원인을 식별하기 위해 어떤 다른 로그를 검토해야합니까? Windows 업데이트 내부에서 오류를 어떻게 격리시킬 수 있습니까? 모든 제안에 감사드립니다.

시도한 단계 :

  • 디스크에 결함이 있는지 확인했습니다. 문제 없다.
  • Windows 정품 인증 상태를 확인했습니다. 문제 없다.
  • 비활성화 된 Windows 방화벽. 변경 없음.
  • WU 카탈로그에서 최신 서비스 스택 업데이트를 수동으로 설치했습니다. 작동하지만 변경되지 않습니다.
  • 미확인 Give me updates for other Microsoft products when I update Windows.
  • RAN에 Windows 업데이트 문제 해결사를 . 변경 없음.
  • Windows 업데이트 구성 요소를 수동으로 재설정 ( support.microsoft.com에서 제안 )
  • 소프트웨어를 설치하고 문제를 다시 구성한 후 MediaCreationTool.exe 를 사용 하여 Windows를 제자리에 다시 설치 : 부분적인 성공, 초기 작동 :
  • Microsoft에서 제안한 다른 업데이트 오류 메시지를 해결하기 위해 자동 업데이트에서 8b24b027-1dee-babb-9a95-3517dfb9c552를 제거했습니다.RequestedAppCategories

PS> Get-WindowsUpdateLog내가 읽을 수있는 로그를 사용하여 :

Agent           [agent]WU client version 10.0.15063.168
Agent           [agent]Base directory: C:\WINDOWS\SoftwareDistribution
Agent           [store]Datastore directory: C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb
DataStore       [store]JetEnableMultiInstance succeeded - applicable param count: 5, applied param count: 5
Shared          [susenginelib]UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
Shared          [susenginelib]UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
Shared          [agent]Network state: Connected
Misc            [regutil]LoadHistoryEventFromRegistry completed, hr = 8024000C
Shared          [susenginelib]UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
Shared          [susenginelib]UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
Shared          [agent]Power status changed
Agent           [agent]Initializing global settings cache
Agent           [agent]WSUS server: NULL
Agent           [agent]WSUS status server: NULL
Agent           [agent]Alternate Download Server: NULL
Agent           [agent]Fill Empty Content Urls: No
Agent           [agent]Target group: (Unassigned Computers)
Agent           [agent]Windows Update access disabled: No
Agent           [agent]Initializing Windows Update Agent
DownloadManager [agent]Download manager restoring 0 downloads
Agent           [agent]CPersistentTimeoutScheduler | GetTimer, returned hr = 0x00000000
DownloadManager [agent]PurgeExpiredFiles::Found 0 expired files to delete.
DownloadManager [agent]PurgeExpiredUpdates::Found 1 non expired updates.
DownloadManager [agent]PurgeExpiredUpdates::Found 0 expired updates.
DownloadManager [agent]Received power state change notification: Old: <unknown>; New: AC.
DownloadManager [agent]Power state changed from <unknown> to AC.
ComApi          [comapi]* START *   Federated Search ClientId = UpdateOrchestrator (cV: DzIeGSPtj0OdJrpi.0.1.0)
IdleTimer       [agent]WU operation (SR.UpdateOrchestrator ID 1) started; operation # 4; does<NULL> use network; is not at background priority<NULL>
Agent           [agent]Processing auto/pending service registrations and recovery.
IdleTimer       [agent]WU operation (SR.UpdateOrchestrator ID 1, operation # 4) stopped; does<NULL> use network; is not at background priority<NULL>
ComApi          [comapi]Federated Search: Starting search against 2 service(s) (cV = DzIeGSPtj0OdJrpi.0.1.0)
ComApi          [comapi]* START *   Search ClientId = UpdateOrchestrator, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
IdleTimer       [agent]WU operation (CSearchCall::Init ID 2) started; operation # 7; does<NULL> use network; is not at background priority<NULL>
Agent           [agent]* START * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 2]
Agent           [agent]Service 9482F4B4-E343-43B6-B170-9A65BC822C77 is not in sequential scan list
Agent           [agent]Added service 9482F4B4-E343-43B6-B170-9A65BC822C77 to sequential scan list
ComApi          [comapi]* START *   Search ClientId = UpdateOrchestrator, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
Agent           [agent]Service 9482F4B4-E343-43B6-B170-9A65BC822C77 is in sequential scan list
IdleTimer       [agent]WU operation (CSearchCall::Init ID 3) started; operation # 10; does<NULL> use network; is not at background priority<NULL>
Agent           [agent]* END * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 2]
Agent           [agent]* START * Finding updates CallerId = UpdateOrchestrator  Id = 2
Agent           [agent]Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
Agent           [agent]Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""
Agent           [agent]ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
Agent           [agent]Search Scope = {Machine}
Agent           [agent]Caller SID for Applicability: S-1-5-21-3763057220-2112301883-1427527280-1001
Agent           [agent]ProcessDriverDeferrals is set
Agent           [agent]* START * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 3]
Agent           [agent]Service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 is not in sequential scan list
Agent           [agent]Service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 is not in sequential scan list
Agent           [agent]* END * Queueing Finding updates [CallerId = UpdateOrchestrator  Id = 3]
Agent           [agent]* START * Finding updates CallerId = UpdateOrchestrator  Id = 3
Agent           [agent]Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
Agent           [agent]Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""
Agent           [agent]ServiceID = {8B24B027-1DEE-BABB-9A95-3517DFB9C552} Third party service
Agent           [agent]Search Scope = {Machine}
Agent           [agent]Caller SID for Applicability: S-1-5-21-3763057220-2112301883-1427527280-1001
Agent           [agent]ProcessDriverDeferrals is set
Misc            [endpointproviders]Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx""
Driver          [lib]Skipping printer driver 4 due to incomplete info or mismatched environment - HWID[microsoftmicrosoft_musd] Provider[Microsoft] MfgName[Microsoft] Name[Microsoft enhanced Point and Print compatibility driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows x64]
Misc            [endpointproviders]Got 8B24B027-1DEE-BABB-9A95-3517DFB9C552 redir Client/Server URL: https://fe3.delivery.mp.microsoft.com/ClientWebService/client.asmx""
Misc            [store]Token Requested with 0 category IDs.

여기에 이상한 오류 코드가 나타납니다.

Misc            [store]GetUserTickets: No user tickets found. Returning WU_E_NO_USERTOKEN.
Misc            [store]GetDeviceTickets failed with error 80070426
Misc            [store]GetDeviceTickets failed with error 80070426
Misc            [store]Unable to obtain device tickets as Local System, error 80070426
Misc            [store]AddTickets failed with error 80070426
Misc            [store]Failed to generate security token with auth tickets; error 0x80070426
Misc            [store]Failed to acquire Agent Token From Server, hr 0x80070426
Misc            [store]Failed to Retrieve Agent Token, hr 0x80070426
Misc            [endpointproviders]EP: error: 0x80070426: Call to GetEndpointToken failed
Misc            [endpointproviders]Failed to obtain service 8B24B027-1DEE-BABB-9A95-3517DFB9C552 plugin Client/Server auth token of type 0x00000001, error = 0x80070426
ProtocolTalker  [agent]CAgentProtocolTalkerContext::DetermineServiceEndpoint failed, hr=0x80070426
ProtocolTalker  [agent]Initialization failed for Protocol Talker Context 0x80070426
Agent           [agent]Exit code = 0x80070426
Agent           [agent]* END * Finding updates CallerId = UpdateOrchestrator  Id = 3
IdleTimer       [agent]WU operation (CSearchCall::Init ID 3, operation # 10) stopped; does<NULL> use network; is not at background priority<NULL>
ComApi          [comapi]*RESUMED*   Search ClientId = UpdateOrchestrator, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]Exit code = 0x00000000, Result code = 0x80070426 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]* END *   Search ClientId = UpdateOrchestrator, Updates found = 0, ServiceId = 8B24B027-1DEE-BABB-9A95-3517DFB9C552 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]Failed to process completed federation member search, hr=0x80070426, code=6 (cV = DzIeGSPtj0OdJrpi.0.1.0)
ProtocolTalker  [agent]ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
ProtocolTalker  [agent]OK to reuse existing configuration
ProtocolTalker  [agent]OK to reuse existing configuration
ProtocolTalker  [agent]PTWarn: Anonymous plug-in skipped for WU
IdleTimer       [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 11; does<NULL> use network; is<NULL> at background priority<NULL>
WebServices     [webserviceinfra]Auto proxy settings for this web service call.
IdleTimer       [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 11) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
Agent           [agent]Update excluded by policy: 6CD9712A-521C-4AF1-9511-61B59EFF147A.201
Agent           [agent]Update excluded by policy: B731D43D-5A03-4D80-B4F1-187B9EED6901.201
Agent           [agent]Update deferred by policy: 2316DA64-1300-4912-BA4B-729E60D0A3BE.204
Agent           [agent]Update deferred by policy: ADE56166-6D55-45A5-9E31-0FAC924E4BBE.200
Agent           [agent]Update excluded by policy: 6DA1A66F-8940-49F1-8F50-B57EB517C9B6.201
Agent           [agent]Update excluded by policy: EDE0C184-119B-442F-A6F7-6B014FD64727.200
Agent           [agent]Update deferred by policy: 200F429C-9BCF-4446-89AF-EB5FC0CDBC07.200
Agent           [agent]Update deferred by policy: 3D32769F-52F8-4C4C-B198-5ADD18772685.201
Agent           [agent]Update deferred by policy: 3A4111B7-7238-4B2D-B744-9537B1C6CDFC.200
Agent           [agent]Update excluded by policy: 78F23AEE-D5FF-4B13-9ED7-8964463592C6.201
IdleTimer       [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 12; does<NULL> use network; is<NULL> at background priority<NULL>
IdleTimer       [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 12) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
Agent           [agent]Update excluded by policy: 6CD9712A-521C-4AF1-9511-61B59EFF147A.201
Agent           [agent]Update excluded by policy: B731D43D-5A03-4D80-B4F1-187B9EED6901.201
Agent           [agent]Update deferred by policy: 2316DA64-1300-4912-BA4B-729E60D0A3BE.204
Agent           [agent]Update deferred by policy: ADE56166-6D55-45A5-9E31-0FAC924E4BBE.200
Agent           [agent]Update excluded by policy: 6DA1A66F-8940-49F1-8F50-B57EB517C9B6.201
Agent           [agent]Update excluded by policy: EDE0C184-119B-442F-A6F7-6B014FD64727.200
Agent           [agent]Update deferred by policy: 200F429C-9BCF-4446-89AF-EB5FC0CDBC07.200
Agent           [agent]Update deferred by policy: 3D32769F-52F8-4C4C-B198-5ADD18772685.201
Agent           [agent]Update deferred by policy: 3A4111B7-7238-4B2D-B744-9537B1C6CDFC.200
Agent           [agent]Update excluded by policy: 78F23AEE-D5FF-4B13-9ED7-8964463592C6.201
ProtocolTalker  [agent]PTInfo: syncing with server using normal query
IdleTimer       [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 13; does<NULL> use network; is<NULL> at background priority<NULL>
IdleTimer       [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 13) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
ProtocolTalker  [agent]SyncUpdates - 0 bad out of 0 metadata signatures checked using Unknown enforcement mode.
ProtocolTalker  [agent]SyncUpdates round trips: 2
Agent           [agent]Update excluded by policy: 6CD9712A-521C-4AF1-9511-61B59EFF147A.201
Agent           [agent]Update excluded by policy: B731D43D-5A03-4D80-B4F1-187B9EED6901.201
Agent           [agent]Update deferred by policy: 2316DA64-1300-4912-BA4B-729E60D0A3BE.204
Agent           [agent]Update deferred by policy: ADE56166-6D55-45A5-9E31-0FAC924E4BBE.200
Agent           [agent]Update excluded by policy: 6DA1A66F-8940-49F1-8F50-B57EB517C9B6.201
Agent           [agent]Update excluded by policy: EDE0C184-119B-442F-A6F7-6B014FD64727.200
Agent           [agent]Update deferred by policy: 200F429C-9BCF-4446-89AF-EB5FC0CDBC07.200
Agent           [agent]Update deferred by policy: 3D32769F-52F8-4C4C-B198-5ADD18772685.201
Agent           [agent]Update deferred by policy: 3A4111B7-7238-4B2D-B744-9537B1C6CDFC.200
Agent           [agent]Update excluded by policy: 78F23AEE-D5FF-4B13-9ED7-8964463592C6.201
Agent           [agent]Update excluded by policy: 6CD9712A-521C-4AF1-9511-61B59EFF147A.201
Agent           [agent]Update excluded by policy: B731D43D-5A03-4D80-B4F1-187B9EED6901.201
Agent           [agent]Update deferred by policy: 2316DA64-1300-4912-BA4B-729E60D0A3BE.204
Agent           [agent]Update deferred by policy: ADE56166-6D55-45A5-9E31-0FAC924E4BBE.200
Agent           [agent]Update excluded by policy: 6DA1A66F-8940-49F1-8F50-B57EB517C9B6.201
Agent           [agent]Update excluded by policy: EDE0C184-119B-442F-A6F7-6B014FD64727.200
Agent           [agent]Update deferred by policy: 200F429C-9BCF-4446-89AF-EB5FC0CDBC07.200
Agent           [agent]Update deferred by policy: 3D32769F-52F8-4C4C-B198-5ADD18772685.201
Agent           [agent]Update deferred by policy: 3A4111B7-7238-4B2D-B744-9537B1C6CDFC.200
Agent           [agent]Update excluded by policy: 78F23AEE-D5FF-4B13-9ED7-8964463592C6.201
Agent           [agent]Update D43ECD2D-0179-4CFD-943E-FAE7B66F4F89.200 is pruned out due to potential supersedence
Agent           [agent]Update 45CA72F6-AC0E-47DD-9D33-682766A8EC40.200 is pruned out due to potential supersedence
Agent           [agent]Added update 1AE333AC-9DBA-45F5-AD7A-304EB9771D75.200 to search result
Agent           [agent]Found 1 updates and 27 categories in search; evaluated appl. rules of 1367 out of 2067 deployed entities
Agent           [agent]* END * Finding updates CallerId = UpdateOrchestrator  Id = 2
IdleTimer       [agent]WU operation (CSearchCall::Init ID 2, operation # 7) stopped; does<NULL> use network; is not at background priority<NULL>
ComApi          [comapi]*RESUMED*   Search ClientId = UpdateOrchestrator, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]* END *   Search ClientId = UpdateOrchestrator, Updates found = 1, ServiceId = 9482F4B4-E343-43B6-B170-9A65BC822C77 (cV = DzIeGSPtj0OdJrpi.0.1.0.0)
ComApi          [comapi]* END *   All federated searches have completed. Jobs = 2, Succeeded = 1, ClientId = UpdateOrchestrator (cV = DzIeGSPtj0OdJrpi.0.1.0)
ComApi          [comapi]ISusInternal:: DisconnectCall failed, hr=8024000C
ComApi          [comapi]ISusInternal:: DisconnectCall failed, hr=8024000C
ComApi          [comapi]ISusInternal:: DisconnectCall failed, hr=8024000C
Misc            [agent]CSusClientGlobal::DoServicePreShutdown
IdleTimer       [agent]Idle timer disabled in preparation for service shutdown
Misc            [agent]WUTaskManager uninit
Misc            [susenginelib]CreateSessionStateChangeTrigger, TYPE:2, Enable:No
Misc            [susenginelib]CreateSessionStateChangeTrigger, TYPE:4, Enable:No
Misc            [agent]Agent uninit
Handler         [lib]CUHCbsHandler::CancelDownloadRequest called
Misc            [agent]network cost manager uninit
Misc            [agent]Eventer uninit
Misc            [agent]ServiceManager uninit
Misc            [agent]PersistentTimeoutScheduler uninit
Misc            [agent]datastore uninit
Misc            [agent]setting cache uninit
Misc            [agent]security checker uninit
Misc            [agent]Test Hook uninit
Misc            [agent]IdleTimer uninit
Shared          [agent]* END * Service exit Exit code = 0x240001

WER 로그는 그다지 구체적이지 않습니다

Fault bucket , type 0
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.15063.168
P2: 80070426
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 0
P6: 0
P7: 0
P8: UpdateOrchestrator
P9: {8B24B027-1DEE-BABB-9A95-3517DFB9C552}
P10: 0
windows  windows-10  windows-update 
— anx
소스
라이센스 및 설치 미디어는 정품이므로 GenuineTicket.xml다시 설치 한 후에 는 온라인으로 활성화 할 수 없었습니다 .
— anx
그게 내가 생각한 것이지만 그룹 정책은 좋아 보인다. 가 specify intranet location구성되어 있지 및 turn off windows update device driver searching및 do not include drivers with windows update알 수없는 부작용을 가지고 너무 많은 사람들에 의해 사용됩니다.
— anx
업데이트 : Microsoft에 물었고 도움이되지 않으면 다시 설치하는 것과 동일한 일반적인 문제 해결 단계를 제안했습니다. 방금 한 후에 그 후에 WU 문제가 없습니다.
— anx
예, 문제 해결을 위해 모든 리소스를 다 사용하면 MS OS와 관련된 일부 문제가 발생합니다. 고스트를 계속 쫓거나 Windows를 다시 설치하면 모든 것이 잘됩니다. 때때로 당신은 운이 좋으며 때로는 유령을 쫓아 가기로 결정하지 않으면 안타깝게도 공급 업체조차 설명 할 수없는 이상한 유형의 문제에 대해이 고통과 좌절을 알 수 있습니다. WU 서버에서 로그를 확인하고이 수준에서 유용한 정보를 찾았지만 액세스 권한이없는 콜 센터 담당자와 대화 할 수 있다고 생각합니다.
— Pimp Juice IT
1
즉, 실제로 문제를 해결하거나 다른 사람이 앞으로 나아가는 것을 예방하거나 해결하는 데 도움이 될 수있는 일을 설명하는 솔루션이 아니라 문제를 해결하는 해결 방법을 제공했습니다.
— Pimp Juice IT

답변:

1

있는지 확인 Microsoft Account Sign-in Assistant서비스가 자동 시작으로 설정되고 실행됩니다. "... Microsoft 계정 ID 서비스를 통한 사용자 로그인"을 허용 할 수있는 기능이 필요하지 않기 때문에이 서비스를 비활성화했습니다.

재미있는 사실, 아이들 : 그것은 Windows Update 가 실제로 이것을하고 싶어한다는 것을 나타냅니다. 그렇지 않으면 그것이 80070426 오류와 함께 울려 퍼집니다.

— 8 비트 전문가
소스
예, 해당 서비스를 비활성화하면 error: 0x80070426: Call to GetEndpointToken failed메시지가 나타납니다. 필수 조건으로 나열하지 않아도 Windows Update가 실패합니다. 그러나 WU_E_NO_USERTOKEN 메시지는 설명하지 않습니다.
— anx
당사 사이트를 사용함과 동시에 당사의 쿠키 정책과 개인정보 보호정책을 읽고 이해하였음을 인정하는 것으로 간주합니다.
Licensed under cc by-sa 3.0 with attribution required.